Business & Residential IT Support

Reliable IT support for small businesses and homes that need practical solutions, clear communication, and systems that actually work when they need them.

Based in Chico and serving Durham, Oroville, Paradise, and surrounding Northern California communities. Evocation PC provides straightforward technology support built on practical experience and honest service.

Business network and infrastructure setup

Services

Troubleshooting

Slow systems, crashes, software issues.

Networking

Office networks and connectivity problems.

Device Setup

New computers, transfers, email setup.

Devices & Printers

Printers, scanners, office peripherals.

Data Protection

Backup setup and protection planning.

Consulting

Upgrades, replacements, IT planning.

Custom Built Computers

One of the better long-term cost savings services we provide is properly built custom computers. Many businesses end up spending more over time on unreliable big-box or OEM systems that are harder to support, fail sooner, and create downtime.

When customers invest in systems we recommend or build, they usually get better reliability, better performance, and a much more stable support experience over the life of the machine.

Most ongoing support customers run systems we build or recommend, which significantly reduces downtime and long-term repair costs.

Trusted Local Support

Building toward 5-star support for Chico homeowners and small businesses with honest pricing, clear communication, and practical long-term solutions.

Rates & Support Plans

Transparent Pricing

We never mark up hardware or parts. Customers pay the same price you would pay directly from the vendor. Evocation PC charges only for labor and service time.

Included with all support plans

We watch out for our customers. Every support plan includes a monthly check‑in to review how things are running, catch small issues early, and make sure your systems stay healthy.

On-Demand Service
$70 / hour

Most on-site service calls require a two-hour minimum.

Best for occasional issues, urgent troubleshooting, and one-time work.

Starter Support
$200 / month
  • 2 hours support included
  • Initial technology environment survey
  • Same-week response
  • 1 quick support call / month
Business Support
$400 / month
  • 4 hours support included
  • Initial technology environment survey
  • 3-day response guarantee
  • 2 quick support calls / month
  • Remote troubleshooting
  • Network review
  • Equipment inventory
IT Partnership
$700 / month
  • 8 hours support included
  • Initial technology environment survey
  • 1-day response priority
  • 3 quick support calls / month
  • Remote support included
  • Security review
  • Upgrade planning
  • Equipment inventory

How We Work

1.

Call or email and tell us what is going on.

2.

We sort out whether it is best handled remotely or on-site.

3.

We fix the issue, document what matters, and explain next steps clearly.

4.

For ongoing customers, we keep checking in so small issues do not become big ones.

Need IT Support?

Call or email to discuss your issue or schedule service.

Email
Call (530) 433-5780